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Ezyhelpers

Home service marketplace for trusted, on-demand help

Ezyhelpers is India’s all-in-one home service platform, connecting users with verified professionals for cleaning, cooking, elder care, sanitisation and more—through a single mobile and web app.

OVERVIEW

One platform for trusted, on-demand home services

Ezyhelpers is India’s all-in-one platform for home services—covering elder care, cleaning, cooking, deep cleaning, sanitisation and more. The product connects customers with background-verified professionals, transparent pricing and reliable time slots, all from a single mobile and web app. For service partners, Ezyhelpers acts as a steady demand engine, helping them receive bookings, manage schedules and get paid on time.

Trimsel partnered with Ezyhelpers to design, architect and build this platform end-to-end—from user flows and booking journeys to scalable backend APIs and DevOps automation on AWS.

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Client :

Ezyhelpers

Industry :

Home Services, Local Business

Duration :

3 months

Platforms :

iOS, Android, Web

K+

Downloads

K+

Active Users

K+

Bookings Completed

+

Trained Professionals

THE CHALLENGE

Building trust, reliability and scale in home services

Before Ezyhelpers, customers typically relied on word-of-mouth or generic listing platforms to find home service professionals. That created three major problems:

Low trust & inconsistent quality – no easy way to verify professionals, track ratings or ensure repeatable service standards.
Operational chaos for the business – manual booking, rescheduling and payments across phone calls and WhatsApp, leading to missed appointments and poor customer experience.
No foundation for scale – as the customer base grew, the existing processes could not handle peak-time demand, performance or support.

Ezyhelpers needed a unified platform where customers could discover, book and manage services in a few taps, while the business could onboard and manage professionals, track performance and operate efficiently as volumes grew.

OUR APPROACH

Robust technology, user-first design and automated DevOps

Trimsel designed and implemented Ezyhelpers as a product that can grow with the business, not just an app for launch.

Modern, scalable architecture – Flutter for cross-platform mobile apps, ReactJS for the web application, Node.js for backend APIs and PostgreSQL for transactional data. The entire stack runs on AWS with separate environments for staging and production.
Frictionless booking experience – clear categories, guided flows, time-slot selection and integrated payments designed to minimise drop-offs and support repeat bookings.
Tools for operations & partners – admin views to manage categories, pricing, promotions and service areas, plus dashboards to monitor bookings and supply–demand balance.
DevOps & CI/CD on AWS – automated pipelines so every change is built, tested and deployed consistently, enabling frequent releases without impacting live bookings.

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RESULTS

Tangible results for both users and professionals

After launch, Ezyhelpers quickly grew to tens of thousands of app downloads and thousands of active users across its target cities, with a steady increase in repeat bookings month over month.

Reliable experience for customers – users can now find verified professionals, compare services and book in a few taps instead of relying on unstructured phone calls.
New opportunities for professionals – service partners receive a predictable flow of leads, better schedule visibility and timely payouts via the platform.
Scalable operations for the business – with a robust backend and automated DevOps workflows, the team can add new service categories, cities and promotions without heavy engineering overhead.

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